The monthly fee is all-inclusive. No setup fee, no development charge, no per-check fee.
BUILDPlatform development — absorbed by Boolanga, delivered to HungerStation32 items
✓All 5 TSD modules: Ambassador App, Incident Response, Field Intelligence, KPI Engine, Crystal Audit
✓AI visual compliance module — Steps 04/05/06 auto-scored from proof photoAI
✓8-step sequential compliance check with step-level validation and no-skip enforcement
✓Live photo enforcement: camera-only, EXIF 60s, Laplacian blur, MD5 dedup, anti-screenshot
✓GPS double-capture (photo + submit), KSA bounding box, impossible movement detection
✓AES-256 offline storage — 200 checks, auto-sync, timestamps immutable after local save
✓RiderCare bidirectional integration — live dispatch map, one-tap dispatch, 60s accept/decline
✓L1/L2/L3 incident workflows, incident report forms, 15-minute SLA timer, push escalation ≤5s
✓All 4 field intelligence forms: Voice of Rider, Vendor Issues, Street & Field, Daily Log
✓Automated 4-pillar KPI scoring engine — monthly calculation, zero manual intervention
✓Deduction engine: SAR 4/missed check (auto); SAR 15/Crystal-confirmed invalid; SAR 0 minimum enforced
✓Incentive bracket auto-assignment: Platinum / Gold / Silver / Bronze for ambassadors and Team Leaders
✓Team Leader composite score — 60% team avg + 25% eligibility + 15% weekly reports. Formula hidden from TL.
✓Crystal validation queue — batch approve/reject, 48-hour SLA, SAR 15 only on manual confirmation
✓Fake check detection: GPS dedup, MD5, speed anomaly, sequential check duration, EXIF age
✓Coaching call auto-task per violation with outcome logging and 24h auto-escalation to TL
✓Ambassador, Team Leader, and HSS Management dashboards — hard API + DB access restrictions per role
✓Data export to Excel (.xlsx) + Google Sheets API v4 — Admin and HSS Asst Manager only
✓Incentive/deduction figures exportable to Excel/Sheets for HungerStation payroll team
✓Full app UI/UX redesign — optimised for field use on mid-range Android and iOS devices
✓Arabic RTL — full mobile app. Boolanga provides translations and implements RTL.
✓5-role RBAC enforced at API and database level — cross-role access impossible at system level
✓SSO with HungerStation IDP + 2FA mandatory for HSS Manager and Admin
✓AES-256 at rest, TLS 1.3 in transit, signed photo URLs 1-hour expiry
✓Immutable audit logs — 2-year retention, all submissions/edits/exports/deductions/overrides
✓External pen test — all Critical/High resolved before go-live, report to HS CISO
✓12 mandatory P0/P1 automated test cases validated before go-live
✓WMS (Rooster) API — read-only, on-demand + 4-hour cache, offline fallback
✓FMS API — real-time GPS feed for dispatch map, 30-second refresh
✓Google Sheets API v4 — OAuth 2.0 service account, .xlsx fallback
✓Phase 2 city configuration — Mecca, Medina, Eastern Province, Abha, Al Ahsa, QP — no re-engineering
✓Training: 60 ambassadors, 2 Team Leaders, HSS management — proficiency test before go-live
✓Performance: submission <5s on 4G; dashboard <3s; 3,600+ submissions/day capacity
OPEXOngoing operations — included monthly
✓KSA-resident hosting — 100% KSA, PDPL + NDMO compliant, 99.5% uptime 06:00–02:00 KSA. Data Residency Attestation Letter before contract signature.
✓AI inference infrastructure — HungerStation-dedicated GPU, model runs, retraining as HS gear standards changeAI
✓Platform maintenance — Bug fixes, security patches, minor releases. No additional charge.
✓Technical support — 4-hour response for critical issues · 24-hour for standard
✓SLA monitoring — Uptime monitoring, alerting, and incident response for the full contract
✓Account management — Dedicated Boolanga contact for the full duration